Annual Licence Policy

Last updated: 1 October 2026

Annual licences start from US$4,995 per course for standard course content, LMS installation and testing, and support during the 12-month licence. Organisation-specific personalisation is an optional, separately priced service. We quote adaptations to your technology stack, workflows, terminology, examples and assessments after agreeing the scope. Free exam-related curriculum updates remain included if the relevant exam is upgraded during the active licence. We confirm the final scope, price, applicable taxes and terms in a written proposal before payment.

1. Who the licence is for

Our courses are licensed to the named customer organisation for its internal learners for 12 months from the activation date agreed in the proposal. The licence covers the agreed course, LMS and learner scope. It does not transfer ownership of QTC courseware or allow resale, redistribution or use by another organisation without written agreement.

2. What the starting annual price includes

Standard course content: the existing lessons, practice, feedback and assessment for the licensed course, packaged for the LMS format stated in the proposal.
Installation and testing: import assistance and checks for launch, saved progress, completion and assessment reporting in the agreed LMS, with an agreed acceptance review.
Support during the licence: email assistance with the delivered course and its LMS package, investigation of reproducible faults and reasonable corrections to keep the agreed content working as specified.
Exam curriculum updates: free updates to the licensed course when its relevant exam syllabus, objectives or version is upgraded during the active licence. See section 3 for the delivery approach.

Organisation-specific personalisation is additional: discovery and adaptation to your technology stack, terminology, policies, workflows, roles, examples and assessments are separately scoped and priced. The proposal sets the course content, review rounds, learner scope, LMS edition, deliverables, support contact and any specific service targets. Support does not include unlimited new course development.

3. Free updates when an exam changes

If the certification body upgrades the exam associated with your licensed course during your active 12-month licence, QTC will update the related curriculum at no additional charge. This includes affected lessons, learning objectives, practice questions and course assessments, together with the corresponding LMS package update and testing in your agreed LMS. The entitlement applies to revisions or replacement exam versions within the same licensed course or certification pathway.

We will confirm the changes and an implementation schedule with your organisation once the certification body publishes the revised syllabus or objectives. We will agree how the updated package is introduced so learners already studying can transition with clear guidance and the LMS reporting impact can be reviewed. The update entitlement does not restart or extend the licence period. Official exam fees, vouchers, certification awards and a separate additional course remain outside this entitlement.

4. Indicative installation time

We aim to complete initial LMS installation and testing in approximately five working days after the later of agreed project initiation, confirmed payment and receipt of the approved materials, decisions and administrator access needed for setup. This is an estimate, not a guaranteed completion date. A new course build or substantial customisation may need a longer content review schedule, which we will agree in the proposal. Customer review delays, LMS restrictions and material changes to scope may move the date; we will communicate a revised plan.

5. What we need from your team

Tell us who the learners are, which products and versions they use, how work is approved and escalated, and what the course should evidence. Provide approved, sanitised examples and a test route or administrator assistance for the LMS. Your subject experts review the organisation-specific material and confirm acceptance criteria. We do not require production credentials for the initial discovery discussion.

6. Renewal and expiry

The licence runs for 12 months from the agreed activation date. We will discuss renewal and its price before expiry. There is no automatic renewal or automatic renewal charge unless the written agreement expressly provides for it. Continued use and support after expiry require an agreed renewal. If the licence is not renewed, the organisation must stop using the QTC courseware and remove its LMS copies, subject to any different retention rights stated in the signed agreement.

7. Separately scoped items

Organisation-specific personalisation, separate additional courses or modules unrelated to the licensed exam revision, major changes caused by a new product version or organisational policy, additional LMS platforms or package formats, integrations, live-system access, data migration, vendor software licences, official examination fees and certification awards are outside the indicative annual price unless expressly included in the proposal. Exam-related curriculum updates described in section 3 remain included even when the exam revision is substantial. Any three-course bundle discount and applicable taxes are also confirmed in writing.

8. How this policy fits the order

This page explains the standard annual model for organisational enquiries. It does not itself create a purchase or override a signed contract. The agreed proposal and contract set the binding scope, payment schedule, licence dates, support levels, acceptance process and any different terms. See our Terms and Conditions and contact info@qtclearningsystem.com to discuss your environment.